Our transaction backlog has been cleared and this incident has been resolved.
A PIR will be distributed by email@example.com within 2 business days.
Again, we thank you for your patience and apologise for the delays experienced by those affected.
Dec 1, 07:23 AEDT
A fix has been implemented and we are monitoring the results. New payments are processing as expected.
We have a small backlog of pending transactions that we will monitor and provide updates on until resolution.
Dec 1, 07:14 AEDT
We have identified that the degraded performance is affecting intermittent NPP Outbound Payments in our Production environment.
We are continuing to investigate, an update will be provided here in an hours time.
Dec 1, 06:14 AEDT