All Systems Operational
Direct Entry ? Operational
Australia [DE] Operational
New Zealand [DE] Operational
NPP Services ? Operational
NPP Transactions [Outbound] Operational
NPP Transactions [Inbound] Operational
PayID Services Operational
PayTo ? Operational
Payment Initiation [PayTo] Operational
Agreements [PayTo] Operational
Zepto API ? Operational
Australia [API] Operational
New Zealand [API] Operational
Sandbox ? Operational
Australia [Sandbox] Operational
New Zealand [Sandbox] Operational
System Components ? Operational
Australia [System Components] Operational
New Zealand [System Components] Operational
Bank Connections ? Operational
User Interface ? Operational
Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 6, 2023

No incidents reported today.

Dec 5, 2023

No incidents reported.

Dec 4, 2023

No incidents reported.

Dec 3, 2023

No incidents reported.

Dec 2, 2023

No incidents reported.

Dec 1, 2023
Incident Awareness Update from Zepto
Resolved - Our transaction backlog has been cleared and this incident has been resolved.

A PIR will be distributed by support@zepto.com.au within 2 business days.

Again, we thank you for your patience and apologise for the delays experienced by those affected.
Dec 1, 07:23 AEDT
Monitoring - A fix has been implemented and we are monitoring the results. New payments are processing as expected.

We have a small backlog of pending transactions that we will monitor and provide updates on until resolution.
Dec 1, 07:14 AEDT
Identified - We have identified that the degraded performance is affecting intermittent NPP Outbound Payments in our Production environment.

We are continuing to investigate, an update will be provided here in an hours time.
Dec 1, 06:14 AEDT
Nov 30, 2023
Incident Awareness Update from Zepto - degraded performance affecting NPP payments 30/11/2023
Resolved - This incident has been resolved.

A PIR will be distributed by support@zepto.com.au in the coming days.

Please contact our Support Team for any enquiries.
Nov 30, 16:25 AEDT
Investigating - Dear Valued Zepto Customer,

We have noticed degraded performance affecting NPP payments.

Incident Start: 30/11/2023, 03:58 PM (Sydney Time)
Affected: NPP payments

This issue can result in delayed NPP processing

Please subscribe to our status page updates by visiting https://status.zepto.money/ as we will be posting updates until resolution.

We will provide further updates shortly.
Nov 30, 16:17 AEDT
Nov 29, 2023

No incidents reported.

Nov 28, 2023

No incidents reported.

Nov 27, 2023

No incidents reported.

Nov 26, 2023

No incidents reported.

Nov 25, 2023

No incidents reported.

Nov 24, 2023

No incidents reported.

Nov 23, 2023

No incidents reported.

Nov 22, 2023

No incidents reported.

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