Impact to NPP services

Incident Report for Zepto

Resolved

This incident has been resolved.

Posted Jun 10, 2022 - 15:29 AEST

Update

Our Financial Institution is still investigating the intermittent transaction issue.

We will be sure to send over an update on this page within an hour’s time.

Posted Jun 10, 2022 - 14:15 AEST

Update

Our Financial Institution is still investigating the intermittent transaction issue.

We will be sure to send over an update on this page within an hour’s time.

Posted Jun 10, 2022 - 12:45 AEST

Investigating

We have identified degraded performance affecting NPP payments. Zepto is working with our financial institution to identify the cause.

- Intermittent transactions are stuck in the ‘processing’ status.

Further updates will be provided on this page within an hour's time.

Affected Region: (AU)

Posted Jun 10, 2022 - 11:42 AEST

This incident affected: NPP Transactions.